1. General Information
These terms regulate the relationship between the customer and the website BigToys.ge.Accessing the website or placing an order means that the customer agrees to these terms.

2. Orders and Delivery
Orders are accepted daily during the business hours indicated on the website.
Delivery is completed within 3 business days.
The customer is required to provide an accurate address and contact information.
The company is not responsible for delayed delivery caused by incorrect information provided by the customer.

3. Payment Terms
When placing an order online, payment can be made by bank card, or in cash directly at the store.
Installment plans are also available.
All prices include applicable taxes (unless otherwise stated).

4. Returns and Exchanges
A product may be returned within 24 hours after receiving it, provided it has not been used and is in its original packaging.
The item must be brought to the store along with the receipt.
Refunds are processed through the same payment method used for the original purchase.

5. Personal Data Protection
Customer information is used solely for order processing.
The company protects customer data in accordance with Georgian legislation.

6. Website Content and Responsibility
The information on the website is updated regularly; however, in case of any inaccuracies, the company reserves the right to correct the content.
The company is not responsible for third-party links or services.

7. Changes to Terms
The company reserves the right to update or modify these terms at any time without prior notice.
Changes become effective immediately upon being published on the website.

8. Contact Information
557994232
574232504